Privacy Policy
Last updated: November 2026
In short
• We use your details to answer your enquiry, and send technical updates only if you tick the box.
• Ad platforms get a reference number only, never your name or contact details.
• You can ask us to see, correct or delete your data at any time at info@hydrogenera.eu.
Green Innovation AD (hereinafter referred to as “Green Innovation”) is a company registered with the Commercial Register of the Registry Agency under UIC 207142118, having its seat and registered office at Sofia, 12 Mihail Tanev Street, Business Center Evrotur, Ground Floor.
Green Innovation is a controller within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter referred to as the “Regulation”) because it processes strictly defined categories of personal data.
The security of your information is one of our top priorities. This Policy aims to inform you of all aspects of the processing of personal data, which is your legitimate interest.
Contacting the Controller
You may contact the Controller in any of the following ways:
• Via phone number +359 887 595 866
• Via e-mail at: info@hydrogenera.eu
• Via the feedback form on our official website: www.hydrogenera.eu
• In writing to Bulgaria, Sofia, 12 Mihail Tanev Street, Business Center Evrotur, Ground Floor
Contact person: Dragomir Ivanov
Collection, Processing, and Use of Personal Data
You are not required to provide your personal data in order to use the information on the Green Innovation website. However, the website contains certain options whereby you provide us with a certain category of personal data, as follows:
Data collected through our enquiry forms
When you send an enquiry through a form on our website or a lead form on LinkedIn, you give us your name and work email and, depending on the form, your company, job title and country, your answers about your site’s hydrogen use, and any message you add. On LinkedIn, some fields are pre-filled from your LinkedIn profile, and you can change them before sending.
We use these details to answer your enquiry. The legal basis is taking steps at your request before a possible contract, and our legitimate interest in answering business enquiries. If you tick the optional box, we also send you occasional technical updates. This is based on your consent, which you can withdraw at any time by unsubscribing.
Other data
In addition to the above personal data collected by Green Innovation, the following data may be further processed when using certain features of the website:
Green Innovation uses cookies and other tracking technologies, which collect information from you when you interact with our website, to improve its performance and your experience. Cookies are small text files the website can save to your computer or mobile device when you visit a webpage or website. The cookie will help the website, or another website, to identify your device the next time you visit. You can find more information about cookies and how to disable them on your device here
Purposes of Processing and Legal Bases
Green Innovation processes your data for the following purposes:
a) Answering your enquiries – we use the details you send through a form on our website or a LinkedIn lead form to reply to you.
b) Measuring our advertising – we record which advertisement or link brought you to our website. If you have accepted advertising cookies, we also report to Google and LinkedIn that an enquiry was made, using a reference number only, without your name or contact details. Our Cookie Policy explains the cookies involved.
c) Protecting the legitimate interests of Green Innovation in promoting their business and carrying out tasks in the public interest, as well as such arising from relationships with clients based on concluded contracts.
Your decision to provide your data through our website is entirely voluntary. If you object to the use of your personal data for the fulfillment of any of the above purposes, please contact us.
Transfer of personal data to third parties
We share your data with service providers who process it on our behalf: our website platform, our email provider, and the cloud tools we use to store and pass on enquiries. If you use a lead form on LinkedIn, LinkedIn also processes your data under its own privacy policy. Our sales system runs on our own server. We may also disclose data to government bodies where the law requires it.
Transfers of personal data to recipients outside EEA
Some of our service providers store or access your data outside the EU/EEA. Our website platform is operated from the United Arab Emirates and stores data in the EU and the United States. Make, the tool we use to pass on enquiries between our systems, stores data in the EU; its provider Celonis and some of Celonis's service providers may access it from the United States and other countries. Google, Microsoft and LinkedIn may store or access data in the United States. Where the European Commission has not recognised a country as providing adequate protection, these transfers are protected by the European Commission’s Standard Contractual Clauses. Google, Microsoft, LinkedIn and Celonis are also certified under the EU–US Data Privacy Framework, which the European Commission has recognised as providing adequate protection.
Period of storage of personal data
Green Innovation shall ensure the lawful processing of your data, including their storage period. We keep enquiry data for up to 24 months after our last contact with you, unless we start working together.
Your Rights Regarding the Processing of Personal Data
You have multiple rights to protect your interests in processing your data by Green Innovation. You can exercise all of the rights listed below by submitting a request to us. Green Innovation shall make every effort to comply with your request without undue delay.
Right of access
You have the fundamental right to obtain at any time from Green Innovation confirmation as to whether or not your personal data are being processed, as well as access to processed personal data and information on the purposes of the processing, the categories of personal data being processed, the recipients of your personal data, the processing period, the existence of automated decision-making affected, and your rights about the processing. This is how you may exercise your right of access to your personal data processed by us.
Right to rectification
If you consider that your personal data are inaccurate, you have the right to request that Green Innovation rectify them, and also have your incomplete personal data completed, including by means of providing a supplementary statement to Green Innovation for this purpose.
Right to erasure
As a data subject whose personal data are processed by Green Innovation, you have the right to obtain from the Controller their erasure where one of the following applies:
a) The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
b) You withdraw the consent on which the processing of your personal data is based;
c) Your personal data have been unlawfully processed;
d) You have objected to the processing of your personal data and there are no overriding legitimate grounds for the processing;
e) The personal data have to be erased for compliance with a legal obligation in Union or Bulgarian law.
Right to restriction of processing
Another right you have in relation to the processing of your personal data by Green Innovation is to request, insofar as the legal requirements have been met, that Green Innovation restrict the processing of your personal data where one of the following applies:
a) You contest the accuracy of the personal data, for a period enabling Green Innovation to verify the accuracy of your personal data;
b) The processing is unlawful, and you oppose the erasure of the personal data and request the restriction of their use instead;
c) Green Innovation no longer needs your personal data for the purposes of processing, but they are required by you for the establishment, exercise or defense of legal claims.
Right to object to the processing of personal data
Insofar as your personal data are subject to processing by Green Innovation, you have the right to object at any time to such processing. In this case, Green Innovation shall no longer process your personal data unless it demonstrates compelling legitimate grounds for the processing, such as compliance with legal obligations or other justifiable reasons for further processing, which override your interests, rights, and freedoms or for the establishment, exercise or defense of legal claims.
Right to withdraw your consent
Where the processing of your personal data by Green Innovation is based on your explicit consent, it shall cease upon the withdrawal of your consent. This right of yours has immediate effect without prejudice to the lawfulness of any processing based on consent before its withdrawal.
Right to data portability
You have the right to receive a copy of the personal data you have provided to Green Innovation, including, where possible, in electronic form.
Right to Complain with a Supervisory Authority:
If you consider that your data are processed unlawfully, or your rights about them have been infringed, you have the right to complain to the competent Bulgarian supervisory authority – the Commission for Personal Data Protection (CPDP). You can contact CPDP using the following contact details:
Address: Sofia 1592, 2 Professor Tsvetan Lazarov Boulevard
Telephone: 02/91-53-518
E-mail: kzld@cpdp.bg
Changes to the Privacy Policy
Green Innovation strives to ensure maximum protection of the personal data of our website’s visitors. Given this, Green Innovation takes measures in accordance with all modern means of protection and reserves the right to change the security and data protection measures if necessary. Green Innovation reserves the right to amend this Policy in such cases.
Contacts
For further questions regarding collecting, processing and using your personal data, you may contact Green Innovation in any of the ways listed in the Contacting the Controller section. Green Innovation shall do everything possible to answer your questions or comply with your requests without delay.
In short
• We use your details to answer your enquiry, and send technical updates only if you tick the box.
• Ad platforms get a reference number only, never your name or contact details.
• You can ask us to see, correct or delete your data at any time at info@hydrogenera.eu.
Green Innovation AD (hereinafter referred to as “Green Innovation”) is a company registered with the Commercial Register of the Registry Agency under UIC 207142118, having its seat and registered office at Sofia, 12 Mihail Tanev Street, Business Center Evrotur, Ground Floor.
Green Innovation is a controller within the meaning of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (hereinafter referred to as the “Regulation”) because it processes strictly defined categories of personal data.
The security of your information is one of our top priorities. This Policy aims to inform you of all aspects of the processing of personal data, which is your legitimate interest.
Contacting the Controller
You may contact the Controller in any of the following ways:
• Via phone number +359 887 595 866
• Via e-mail at: info@hydrogenera.eu
• Via the feedback form on our official website: www.hydrogenera.eu
• In writing to Bulgaria, Sofia, 12 Mihail Tanev Street, Business Center Evrotur, Ground Floor
Contact person: Dragomir Ivanov
Collection, Processing, and Use of Personal Data
You are not required to provide your personal data in order to use the information on the Green Innovation website. However, the website contains certain options whereby you provide us with a certain category of personal data, as follows:
Data collected through our enquiry forms
When you send an enquiry through a form on our website or a lead form on LinkedIn, you give us your name and work email and, depending on the form, your company, job title and country, your answers about your site’s hydrogen use, and any message you add. On LinkedIn, some fields are pre-filled from your LinkedIn profile, and you can change them before sending.
We use these details to answer your enquiry. The legal basis is taking steps at your request before a possible contract, and our legitimate interest in answering business enquiries. If you tick the optional box, we also send you occasional technical updates. This is based on your consent, which you can withdraw at any time by unsubscribing.
Other data
In addition to the above personal data collected by Green Innovation, the following data may be further processed when using certain features of the website:
Green Innovation uses cookies and other tracking technologies, which collect information from you when you interact with our website, to improve its performance and your experience. Cookies are small text files the website can save to your computer or mobile device when you visit a webpage or website. The cookie will help the website, or another website, to identify your device the next time you visit. You can find more information about cookies and how to disable them on your device here
Purposes of Processing and Legal Bases
Green Innovation processes your data for the following purposes:
a) Answering your enquiries – we use the details you send through a form on our website or a LinkedIn lead form to reply to you.
b) Measuring our advertising – we record which advertisement or link brought you to our website. If you have accepted advertising cookies, we also report to Google and LinkedIn that an enquiry was made, using a reference number only, without your name or contact details. Our Cookie Policy explains the cookies involved.
c) Protecting the legitimate interests of Green Innovation in promoting their business and carrying out tasks in the public interest, as well as such arising from relationships with clients based on concluded contracts.
Your decision to provide your data through our website is entirely voluntary. If you object to the use of your personal data for the fulfillment of any of the above purposes, please contact us.
Transfer of personal data to third parties
We share your data with service providers who process it on our behalf: our website platform, our email provider, and the cloud tools we use to store and pass on enquiries. If you use a lead form on LinkedIn, LinkedIn also processes your data under its own privacy policy. Our sales system runs on our own server. We may also disclose data to government bodies where the law requires it.
Transfers of personal data to recipients outside EEA
Some of our service providers store or access your data outside the EU/EEA. Our website platform is operated from the United Arab Emirates and stores data in the EU and the United States. Make, the tool we use to pass on enquiries between our systems, stores data in the EU; its provider Celonis and some of Celonis's service providers may access it from the United States and other countries. Google, Microsoft and LinkedIn may store or access data in the United States. Where the European Commission has not recognised a country as providing adequate protection, these transfers are protected by the European Commission’s Standard Contractual Clauses. Google, Microsoft, LinkedIn and Celonis are also certified under the EU–US Data Privacy Framework, which the European Commission has recognised as providing adequate protection.
Period of storage of personal data
Green Innovation shall ensure the lawful processing of your data, including their storage period. We keep enquiry data for up to 24 months after our last contact with you, unless we start working together.
Your Rights Regarding the Processing of Personal Data
You have multiple rights to protect your interests in processing your data by Green Innovation. You can exercise all of the rights listed below by submitting a request to us. Green Innovation shall make every effort to comply with your request without undue delay.
Right of access
You have the fundamental right to obtain at any time from Green Innovation confirmation as to whether or not your personal data are being processed, as well as access to processed personal data and information on the purposes of the processing, the categories of personal data being processed, the recipients of your personal data, the processing period, the existence of automated decision-making affected, and your rights about the processing. This is how you may exercise your right of access to your personal data processed by us.
Right to rectification
If you consider that your personal data are inaccurate, you have the right to request that Green Innovation rectify them, and also have your incomplete personal data completed, including by means of providing a supplementary statement to Green Innovation for this purpose.
Right to erasure
As a data subject whose personal data are processed by Green Innovation, you have the right to obtain from the Controller their erasure where one of the following applies:
a) The personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed;
b) You withdraw the consent on which the processing of your personal data is based;
c) Your personal data have been unlawfully processed;
d) You have objected to the processing of your personal data and there are no overriding legitimate grounds for the processing;
e) The personal data have to be erased for compliance with a legal obligation in Union or Bulgarian law.
Right to restriction of processing
Another right you have in relation to the processing of your personal data by Green Innovation is to request, insofar as the legal requirements have been met, that Green Innovation restrict the processing of your personal data where one of the following applies:
a) You contest the accuracy of the personal data, for a period enabling Green Innovation to verify the accuracy of your personal data;
b) The processing is unlawful, and you oppose the erasure of the personal data and request the restriction of their use instead;
c) Green Innovation no longer needs your personal data for the purposes of processing, but they are required by you for the establishment, exercise or defense of legal claims.
Right to object to the processing of personal data
Insofar as your personal data are subject to processing by Green Innovation, you have the right to object at any time to such processing. In this case, Green Innovation shall no longer process your personal data unless it demonstrates compelling legitimate grounds for the processing, such as compliance with legal obligations or other justifiable reasons for further processing, which override your interests, rights, and freedoms or for the establishment, exercise or defense of legal claims.
Right to withdraw your consent
Where the processing of your personal data by Green Innovation is based on your explicit consent, it shall cease upon the withdrawal of your consent. This right of yours has immediate effect without prejudice to the lawfulness of any processing based on consent before its withdrawal.
Right to data portability
You have the right to receive a copy of the personal data you have provided to Green Innovation, including, where possible, in electronic form.
Right to Complain with a Supervisory Authority:
If you consider that your data are processed unlawfully, or your rights about them have been infringed, you have the right to complain to the competent Bulgarian supervisory authority – the Commission for Personal Data Protection (CPDP). You can contact CPDP using the following contact details:
Address: Sofia 1592, 2 Professor Tsvetan Lazarov Boulevard
Telephone: 02/91-53-518
E-mail: kzld@cpdp.bg
Changes to the Privacy Policy
Green Innovation strives to ensure maximum protection of the personal data of our website’s visitors. Given this, Green Innovation takes measures in accordance with all modern means of protection and reserves the right to change the security and data protection measures if necessary. Green Innovation reserves the right to amend this Policy in such cases.
Contacts
For further questions regarding collecting, processing and using your personal data, you may contact Green Innovation in any of the ways listed in the Contacting the Controller section. Green Innovation shall do everything possible to answer your questions or comply with your requests without delay.
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